VA Claims Coach

Terms and Conditions

Last Updated: December 31, 2025

1. Acceptance of Terms

By accessing and using the VA Claims Coach application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you may not use the App. Your continued use of the App constitutes your acceptance of any modifications we make to these Terms.

2. Service Description

VA Claims Coach is a mobile application designed to provide educational information and organizational tools to help U.S. military veterans and service members navigate the VA disability benefits claim process. The App offers:

⚠️ Important Disclaimer: VA Claims Coach is an educational tool only. It is NOT a substitute for professional legal advice, medical consultation, or financial advice. The App does not guarantee approval of any claims or specific outcomes.

3. User Eligibility

You must be at least 18 years of age to use this App. By using the App, you represent and warrant that:

4. Account Registration and Security

If you create an account, you agree to:

5. Intellectual Property Rights

All content in the App, including text, graphics, logos, images, educational materials, and software, is the exclusive property of King-Chi Ltd and protected by international intellectual property laws. You are granted a limited, personal, non-commercial license to use the App for your own benefit only.

You may not:

6. Disclaimers

6.1 Not Legal Advice

VA Claims Coach is provided for educational and informational purposes only. The App does not provide legal advice and is not a substitute for consultation with a qualified VA-accredited attorney or representative. For legal matters related to your VA claim, consult with a licensed attorney or VA-accredited representative.

6.2 Not Medical Advice

Any medical information in the App is for educational purposes only and does not constitute medical advice. Do not rely on the App for medical diagnosis, treatment, or health decisions. Always consult a qualified healthcare provider for medical concerns.

6.3 Not Financial Advice

The App does not provide financial, investment, or tax advice. Information about benefits should be verified with official VA sources. Consult a qualified financial advisor for personal financial matters.

6.4 Accuracy and Completeness

While we strive to provide accurate information, King-Chi Ltd makes no guarantee that all information is current, complete, or error-free. VA regulations and procedures are subject to change without notice. Users are responsible for verifying all information with official VA sources.

7. User Conduct

You agree not to use the App to:

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: King-Chi Ltd and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or other damages arising from your use of or inability to use the App, even if advised of the possibility of such damages. This includes damages for loss of data, loss of profits, or business interruption.

9. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. King-Chi Ltd disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free from harmful components.

10. Indemnification

You agree to indemnify, defend, and hold harmless King-Chi Ltd, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including attorney's fees) arising from:

11. Third-Party Links and Services

The App may contain links to official VA resources and other third-party websites. King-Chi Ltd is not responsible for the content, accuracy, or practices of external websites. Your access to third-party sites is subject to their respective terms. We do not endorse third-party products or services.

12. Modifications to Terms

King-Chi Ltd may modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the App constitutes acceptance of updated Terms.

13. Termination of Service

King-Chi Ltd reserves the right to suspend or terminate your access to the App at any time, with or without cause, and with or without notice, including for violations of these Terms or conduct deemed harmful to other users or the App.

14. Data Privacy

Your use of the App is governed by our Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy to understand our data collection, use, and protection practices. The App implements industry-standard security measures; however, no online platform is completely secure.

15. Dispute Resolution

These Terms and your use of the App shall be governed by and construed in accordance with applicable law. Any legal action or proceeding shall be brought exclusively in the appropriate courts. You consent to the jurisdiction and venue of such courts.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and King-Chi Ltd regarding your use of the App and supersede all prior communications and agreements.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. General Provisions

You may not assign these Terms without our written consent. King-Chi Ltd may assign these Terms without restriction. These Terms constitute the entire agreement between you and King-Chi Ltd regarding the App.

19. Contact Us

If you have questions about these Terms and Conditions, please contact us:

King-Chi Ltd

VA Claims Coach Legal Team

Email: legal@king-chi.org

Website: www.king-chi.org

For general support (non-legal inquiries), contact: support@king-chi.org

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