Last Updated: December 31, 2025
By accessing and using the VA Claims Coach application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you may not use the App. Your continued use of the App constitutes your acceptance of any modifications we make to these Terms.
VA Claims Coach is a mobile application designed to provide educational information and organizational tools to help U.S. military veterans and service members navigate the VA disability benefits claim process. The App offers:
You must be at least 18 years of age to use this App. By using the App, you represent and warrant that:
If you create an account, you agree to:
All content in the App, including text, graphics, logos, images, educational materials, and software, is the exclusive property of King-Chi Ltd and protected by international intellectual property laws. You are granted a limited, personal, non-commercial license to use the App for your own benefit only.
You may not:
While we strive to provide accurate information, King-Chi Ltd makes no guarantee that all information is current, complete, or error-free. VA regulations and procedures are subject to change without notice. Users are responsible for verifying all information with official VA sources.
You agree not to use the App to:
You agree to indemnify, defend, and hold harmless King-Chi Ltd, its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including attorney's fees) arising from:
The App may contain links to official VA resources and other third-party websites. King-Chi Ltd is not responsible for the content, accuracy, or practices of external websites. Your access to third-party sites is subject to their respective terms. We do not endorse third-party products or services.
King-Chi Ltd may modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the App constitutes acceptance of updated Terms.
King-Chi Ltd reserves the right to suspend or terminate your access to the App at any time, with or without cause, and with or without notice, including for violations of these Terms or conduct deemed harmful to other users or the App.
Your use of the App is governed by our Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy to understand our data collection, use, and protection practices. The App implements industry-standard security measures; however, no online platform is completely secure.
These Terms and your use of the App shall be governed by and construed in accordance with applicable law. Any legal action or proceeding shall be brought exclusively in the appropriate courts. You consent to the jurisdiction and venue of such courts.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and King-Chi Ltd regarding your use of the App and supersede all prior communications and agreements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
You may not assign these Terms without our written consent. King-Chi Ltd may assign these Terms without restriction. These Terms constitute the entire agreement between you and King-Chi Ltd regarding the App.
If you have questions about these Terms and Conditions, please contact us:
King-Chi Ltd
VA Claims Coach Legal Team
Email: legal@king-chi.org
Website: www.king-chi.org
For general support (non-legal inquiries), contact: support@king-chi.org
If you are a veteran in crisis or know one who is, help is available 24/7:
You are not alone. Support is available 24/7.